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Online Store Audit

I provide a strategic external audit of your online store, evaluating SEO, user experience, conversions, content, technical structure, and overall positioning in the UAE market. You gain clear insight into what is underperforming, incorrectly implemented, or missing, so you fully understand the gaps affecting visibility, credibility, and sales.

Factors I Analyze!
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Visibility & Search Positioning

I analyze your store’s overall digital visibility, search engine presence, structural foundations, and competitive positioning to determine how effectively your brand is discovered and perceived within your target market ecosystem.

User Experience & Navigation

I evaluate the overall browsing journey, structural clarity, usability standards, and interaction flow to determine how intuitively visitors navigate, understand, and move through your store environment.

Conversion & Commercial Performance

I assess the strategic sales structure, persuasive architecture, transactional flow, and commercial positioning to identify how effectively your store transform's visitor intent into measurable revenue performance.

Trust, Credibility & Brand Authority

I examine credibility signals, brand consistency, external perception, and overall reputation indicators to understand how confidently customers engage with your business and commit to purchasing decisions.

Operations, Support & Fulfillment Experience

I review operational reliability, customer communication standards, delivery performance alignment, and post-purchase interaction quality to evaluate how consistently your backend execution supports your brand promise.

Physical Product & Tangible Experience

I assess product integrity, presentation standards, expectation alignment, and real-world quality delivery to determine whether the tangible experience reinforces or undermines your digital positioning.

Audit Plans

Choose your perfect Audit

The best way to do things right is by knowing where you currently stand.

Basic

For stores that need structural clarity and visibility
AED3,000
  • Visibility & Search Positioning review
  • Organic presence and indexation analysis
  • Structural SEO evaluation
  • User Experience & Navigation assessment
  • Mobile usability and browsing flow review
  • Homepage and category structure analysis

Standard

For growing brands ready to improve performance and trust
AED5,000
  • Everything in Basic
  • Conversion & Commercial Performance analysis
  • Sales structure and checkout flow evaluation
  • Pricing, shipping and payment transparency review
  • Trust, Credibility & Brand Authority assessment
  • Reputation, social proof and brand consistency analysis
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Premium

For established brands seeking full operational validation
AED7,000
  • Everything in Standard
  • Operations, Support & Fulfillment Experience testing
  • Real customer support interaction evaluation
  • Shipping performance and delivery validation
  • Post-purchase communication review
  • Physical Product & Tangible Experience assessment
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Need a custom solution? Contact me for a personalized quote

FAQs

Frequently Asked Questions

If you have doubts about this service, in this session I try to cover the most frequently asked questions.

The Basic audit is delivered within 7 days.

The Standard audit within 10 days.

The Premium mystery shopper audit takes approximately 30 days, as it includes a real purchase, delivery cycle, and full experience evaluation.

You receive a detailed PDF report explaining the current condition of every aspect analyzed. Each section clearly outlines what is properly implemented, what is missing, and what is incorrectly executed.

This service is strictly diagnostic. I identify structural gaps, errors, and improvement areas. If you want execution or implementation, those services are available separately under the Services section of my website.

After delivery, you have direct communication with me via WhatsApp for clarification and questions regarding the report.

Payment is 100% upfront when selecting your plan. The audit process begins immediately after confirmation.

Bank transfer is accepted. My website also supports card payments and digital wallets.

No. The audit is performed as agreed, and many evaluation points involve professional criteria and strategic assessment. By purchasing, you accept these terms.

The purchase is anonymous. The store does not know it is being evaluated. This ensures an unbiased, real-customer experience without preferential treatment.

The selection is strategic and anonymous to simulate real customer behavior. In some cases, more than one product may be purchased depending on evaluation needs.

If the product costs under 300 AED, I cover it.
If it is a high-ticket item, I will contact you to arrange the additional amount required for testing. The product can later be returned and refunded if applicable.

The report is private. Publishing a case study or article would only happen with your explicit permission.

I can audit stores in other countries. However, the most precise results are for UAE-based e-commerce businesses.

No. The audit is fully external and does not require backend access.

No. Any store can apply for an audit.

I guarantee a detailed identification of structural gaps and misalignments. Sales improvement depends on the proper implementation of recommendations, which is outside the scope of this audit.

I identify SEO errors, missing elements, and structural weaknesses. Implementation and ranking growth depend on execution.

Yes. If your store has specific needs, operates in a unique niche, or requires a deeper strategic evaluation beyond the listed plans, you can contact me directly for a personalized quotation. I can design a tailored audit scope based on your objectives, business model, and market positioning.